Quicklinks
Strategic partners provide us with the opportunity to improve to perfection both the methods and the philosophy of our solution business. This is an essential part of our service portfolio.
CRM Software Partners
With the help of Microsoft Dynamics CRM 4.0, we support companies in their efforts to optimise their customer-related business processes. The marketing, sales and service departments benefit from a flexible and quickly applicable one-stop solution which can be serviced economically. Its integration into the familiar work environment of Microsoft Office Outlook makes for high efficiency and a quick acceptance by staff.
salesforce.com is the world's leading provider of customer relationship management (CRM) solutions as an on-demand service. Nowadays, more companies entrust their important customer and sales data to salesforce.com than any other CRM company worldwide.
With a portfolio of application that is unique on the market, SAP CRM 7.0 offers a complete process chain ranging from the acquisition of information and convenient administration to the analytical evaluation of data and the systematic quality management. Underneath portal interfaces intelligent functions link the information from so far isolated customer processes to a continuous flow of information that spans across departments and is made available via the internet, regardless of the location. SAP-BusinessObjectsTM solutions provide excellent data quality and a maximum of significance and validity of the collected information.
Our partnership with update software AG enables us to offer line-of-business oriented CRM solutions which meet the wishes of our target customers and industries both in terms of technology and content. With more than 1,300 clients (including 3M, AstraZeneca, Canon, LBS Nord, DuPont, HVB, Pernod Ricard) and 150,000 users, update software AG is one of Europe's leading providers of CRM software solutions.
Service Partners
H&W CONSULT GmbH has been a certified salesforce.com Consulting Partner since 2001. It was one of the first salesforce.com partners in Europe and is able to offer many years of CRM and business process experience. H&W CONSULT is an international consultancy and business process support firm which has successfully implemented in excess of 200 salesforce.com projects and is able to provide professional service from a single source.
H&W CONSULT offers ongoing support, and its scope of expertise ranges from business process analysis to the adaptation of salesforce.com to individual customer requirements and extends to encompass integration into existing IT infrastructures. It also conducts individual salesforce.com training courses for various user groups such as administrators and marketing, sales and support staff. The company maintains presences in Buchholz, Duesseldorf, Hamburg and Munich.
Infoniqa Gruppe is an internationally active IT solutions and service provider group which was founded in 2006. Together with its associate companies, it offers specialised IT solutions for medium-sized and large companies at 11 locations in Central Europe.
mii - marcus izmir informationsmanagement ag is one of Austria's leading IT service companies, offering innovative and tailor-made solutions for today's modern business infrastructure. With its trend-setting links between people, information technology and organizational procedures, mii provides the greatest possible benefit for its customers, independent of their size and line of business.
pardConsult deals with the development of human resources and results. It takes on a holistic perspective – thus not regarding things solely from the angle of management, sales, marketing, or customer service. pardConsult thinks that all things intertwine, depend on and build upon one another because it is the individual components that eventually determine success. In cooperation with the customer, pardConsult analyses, structures, practises, implements and controls.
The SRB Consulting Team, which was founded in 1997, is one of the leading Austrian consulting firms in the area of SAP consulting for medium-sized companies and major customers in Vienna, Kufstein, Munich and Timisoara.
Consulting services range from conventional SAP ERP, over SAP Business Suite products, customer relationship management, product lifecycle management, supply chain management and supplier relationship management up to the basic technologies SAP Netweaver and SAP Business Objects. The procedure model of the SRB project assists with the implementation of IT and processes, and also attends to the single phases of change in a company that result from this introduction.
By putting the focus on manufacturing industry, mill products, commercial and consumer goods, high tech, transportation and toll, insurances and a close partnership with SAP and leading educational institutions, we make sure that we can support our customers with innovative solutions today and in the future.
Other Partners
As one of the leading CRM experts in the health care segment, Sensix was chosen by the Accertis Group as a programme partner for the area customer-relationship-management. The certificate course 'CAS Pharmaceutical marketing' offers the first systematic education in pharmaceutical marketing in Switzerland that concludes with a state-recognised degree. Accertis is specialised in systematic and operative consulting in the Swiss pharmaceutical market. Its employees have years of successful management experience in the Swiss pharmaceutical market. Thus, together with a network of acknowledged experts, the basis for efficient consulting service of high quality is established. Positive financial development of the company and a proven return on marketing serve as the benchmark for the consulting service of Accertis.
D&B provides access to the world's largest company database which offers sales- and marketing-relevant information about 160 million companies from more than 220 countries. The experts of B&D help companies in reassessing, augmenting and analysing their most important resource – the knowledge about their customers. Moreover, they enable those responsible for sales and marketing to increase turnovers systematically.
The software company emarsys eMarketing Systems AG is a leading provider of email marketing and email deliverability solutions in the German-speaking countries. More than 200 companies and agency service providers from all over Europe, among them Austrian Airlines, Zürich Versicherung, Canon, Cisco, Head, ImmobilienScout24, Royal Caribbean Cruise Lines, Honda, Quelle.at, Ravensburger and Bank Austria use emarsys xpress.
EveryWare plc, which is based in Zurich, counts among the leading hosting providers for CRM applications in Switzerland. Together with Sensix, they offer complete packages for hosted CRM or on-demand CRM. More than 3000 companies have chosen EveryWare as their provider.
Compare all leading CRM software suppliers directly online. Only SelectCRM enables you to compare CRM solutions based on your individual business needs.
Uniserv is a leading German provider for data quality solutions with both internationally applicable software products and services for the quality management of customer data in business intelligence, CRM applications, data warehousing, eBusiness as well as direct and database marketing. With more than 3,300 installations worldwide, Uniserv supports hundreds of customers in their attempts to implement the single view of customer programme in their customer data bank. Uniserv was founded in 1969. At its headquarters in Pforzheim and in its offices in Paris, France, it employs more than 110 personnel, offering multi-line support for numerous well-known customers such as BMW, KarstadtQuelle, GISA GmbH, Neckermann, Energie AG, ÖAMTC, Greenpeace, XEROX and Deutsche Post AG.