Quicklinks
Strategic partners provide us with the opportunity to improve to perfection both the methods and the philosophy of our solution business. This is an essential part of our service portfolio.
CRM Software Partners
With the help of Microsoft Dynamics CRM 4.0, we support companies in their efforts to optimise their customer-related business processes. The marketing, sales and service departments benefit from a flexible and quickly applicable one-stop solution which can be serviced economically. Its integration into the familiar work environment of Microsoft Office Outlook makes for high efficiency and a quick acceptance by staff.
Using Oracle’s Siebel CRM, a company cannot only ensure the functioning of its sales, marketing and customer service across several channels and business units, but also supervise, and respond to, information in real time. More than 4,000 customers and 3.2 million users are currently using the advantages of Oracle’s Siebel CRM.
salesforce.com is the world’s leading provider of customer relationship management (CRM) solutions as an on-demand service. Nowadays, more companies entrust their important customer and sales data to salesforce.com than any other CRM company worldwide.
Our partnership with update software AG enables us to offer line-of-business oriented CRM solutions which meet the wishes of our target customers and industries both in terms of technology and content. With more than 1,300 clients (including 3M, AstraZeneca, Canon, LBS Nord, DuPont, HVB, Pernod Ricard) and 150,000 users, update software AG is one of Europe's leading providers of CRM software solutions.
Service Partners
H&W CONSULT GmbH has been a certified salesforce.com Consulting Partner since 2001. It was one of the first salesforce.com partners in Europe and is able to offer many years of CRM and business process experience. H&W CONSULT is an international consultancy and business process support firm which has successfully implemented in excess of 200 salesforce.com projects and is able to provide professional service from a single source.
H&W CONSULT offers ongoing support, and its scope of expertise ranges from business process analysis to the adaptation of salesforce.com to individual customer requirements and extends to encompass integration into existing IT infrastructures. It also conducts individual salesforce.com training courses for various user groups such as administrators and marketing, sales and support staff. The company maintains presences in Buchholz, Duesseldorf, Hamburg and Munich.
Infoniqa Gruppe is an internationally active IT solutions and service provider group which was founded in 2006. Together with its associate companies, it offers specialised IT solutions for medium-sized and large companies at 11 locations in Central Europe.
mii - marcus izmir informationsmanagement ag is one of Austria's leading IT service companies, offering innovative and tailor-made solutions for today's modern business infrastructure. With its trend-setting links between people, information technology and organizational procedures, mii provides the greatest possible benefit for its customers, independent of their size and line of business.
The SRB Consulting Team, which was founded in 1997, is one of the leading Austrian consulting firms in the area of SAP consulting for medium-sized companies and major customers in Vienna, Kufstein, Munich and Timisoara.
Consulting services range from conventional SAP ERP, over SAP Business Suite products, customer relationship management, product lifecycle management, supply chain management and supplier relationship management up to the basic technologies SAP Netweaver and SAP Business Objects. The procedure model of the SRB project assists with the implementation of IT and processes, and also attends to the single phases of change in a company that result from this introduction.
By putting the focus on manufacturing industry, mill products, commercial and consumer goods, high tech, transportation and toll, insurances and a close partnership with SAP and leading educational institutions, we make sure that we can support our customers with innovative solutions today and in the future.
Other Partners
The software company emarsys eMarketing Systems AG is a leading provider of email marketing and email deliverability solutions in the German-speaking countries. More than 200 companies and agency service providers from all over Europe, among them Austrian Airlines, Zürich Versicherung, Canon, Cisco, Head, ImmobilienScout24, Royal Caribbean Cruise Lines, Honda, Quelle.at, Ravensburger and Bank Austria use emarsys xpress.
humanIT has specialised in the business intelligence sector, for which its product InfoZoom provides a smart software solution (quick find - ad hoc analysis - flexible report).
Uniserv is a leading German provider for data quality solutions with both internationally applicable software products and services for the quality management of customer data in business intelligence, CRM applications, data warehousing, eBusiness as well as direct and database marketing. With more than 3,300 installations worldwide, Uniserv supports hundreds of customers in their attempts to implement the single view of customer programme in their customer data bank. Uniserv was founded in 1969. At its headquarters in Pforzheim and in its offices in Paris, France, it employs more than 110 personnel, offering multi-line support for numerous well-known customers such as BMW, KarstadtQuelle, GISA GmbH, Neckermann, Energie AG, ÖAMTC, Greenpeace, XEROX and Deutsche Post AG.