Energy

The progressive liberalization of the energy market and the increasing (global) competition today cause companies in the energy industry to face great challenges. They experience an increasing willingness to change on the part of their customers and must therefore increasingly cope with the topic of customer loyalty and customer relationship management in general.

Sensix supports you with your CRM initiatives and with the targeted implementation of your CRM processes which are specific to the industries, such as

• Customer data administration
• Target group management
• Administration of the so-called "installed basis"
• Connection to backend systems which are specific to the industry (e.g. SAP-IS-U)
• Account management
• Opportunity management
• Making offers

Your advantages

• The transparency of your customers
• Significant shortening of the introduction duration due to industry solutions
• Within a short period of time, a CRM project is introduced to you and at fixed calculable costs

References

With the experience of numerous projects in the energy industry (e.g. Axpo, MVV, Xolar) Sensix is the designated partner for CRM in the area of energy Our references