Machine & equipment building

The growing complexity of technical products, the customisation of customer requirements, the pressure for product innovation and increasingly shorter product life cycles require the fastest and most accurate methods of accessing information – a considerable challenge given the often complex process landscape in the Machinery and Plant Manufacturing sector.

Sensix lends its support to your CRM initiative and to the target-oriented implementation of the CRM processes which are required in your sector . e.g.

• Intradepartmental sales approach (via sales, service/technology and marketing)
• Centrally accessible and unambiguous customer information
• Recognition, interpretation and planning of sales opportunities (from sampling inspection and tender to contract conclusion)
• Unambiguous tender and contract management
• History of installed basis at the customer
• Sophisticated target group management

Your advantage

• Customer-oriented organisation of sales and services
• Adherence to sales strategy
• Target-oriented application of your resources in sales, service/technology and marketing
• Use of cross selling potentials
• Reporting on all sales and marketing activities
• Cost-efficient sales approach

References

With the experience acquired in numerous machine and equipment building projects (e.g. EvoBus, John Deere, Jungheinrich), Sensix is the select CRM partner in the engineering sector. Our references