26.05.2010

CRM with guarantee of success – Sensix Solution Days 2010 in Munich

For the first time Sensix organises comprehensive information days on the topic of CRM – with a keynote by Martin Gutberlet, regional Vice President of Gartner

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Munich, 20 May 2010 – For the first time in the German-speaking area Sensix offers companies the opportunity to directly compare the CRM solutions of five renowned producers (Microsoft, Oracle/Siebel, salesforce.com, SAP, update). During these two Sensix Solution Days on 15 and 16 June in Munich neutral advisers present and compare the various CRM systems.   Furthermore, the event offers numerous talks, work shops, best-practise examples and personal expert discussions.  People who are interested are encouraged to define the success factors of their CRM projects in order to find the best CRM solution for their company.

Guest speaker Martin Bayer, editor of the trade journal COMPUTERWOCHE, says about the Sensix Solution Days: "The fact that CRM systems cover so many different aspects of business – ranging from marketing and sales to the service – makes a thorough comparison of the strengths and weaknesses of the different systems on the market increasingly more important."

Special highlight: On the second day of the event Martin Gutberlet, Regional Vice President/Managing Director of Gartner Germany Ltd., will emphasise the importance of the correct procedure in a CRM initiative in his keynote speech. "What is crucial for a company's success is a measurable CRM strategy that pushes the customer experience to the forefront", claims Gutberlet.

Other speakers of this event are experts in the field of CRM, like Dr Tobias Carstensen of Brenntag plc, Karel Dörner of McKinsey & Company, Josef Jindra of the Johanniter-Unfall-Hilfe (registered association), retired brigadier Stephan Kretschmer, and Axel Schnabel of Marketperformance Ltd.

The Sensix Solution Days take place on 15 and 16 June at Westin Grand Hotel in Arabellapark in Munich. For more information about the programme please visit: www.sensix.net/solutiondays.

 

About Sensix:

Sensix is a European full service provider focused on Customer Relationship Management (CRM). With locations in Frankfurt, Hamburg, Munich, Vienna and Zurich, the business supports more than 250 national and international companies in their CRM initiatives in up to 24 countries. Today, Sensix is counted among the biggest dedicated CRM service providers in Central Europe.

Sensix focuses on medium-sized and international enterprises in Central Europe and supports them in the whole value chain of the Customer Relationship Management - ranging from business consulting, development of CRM strategies and the implementation of software solutions of various producers including Microsoft, Oracle/Siebel, Salesforce, SAP and update (plus their Software-as-a-Service products), from data management and improving data quality to the complete operations management and outsourcing of the CRM application. For more information please visit www.sensix.at.

 

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