28.09.2009

The most popular CRM-system

Sensix extends its product range and enters into partnership with Salesforce.com.

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Sensix, one of the leading providers of full-service CRM solutions in Central Europe with over 350 successful CRM implementations, is extending its technology portfolio and going into partnership with Salesforce.com, the global market leader for "SaaS" ("Software as a Service") in the CRM area. As a result of this, Sensix is now offering Salesforce.com as a CRM technology platform in addition to solutions from Microsoft, Oracle/Siebel and update.

With Salesforce.com, Sensix is extending its implementation range to include true "plug & play CRM" which can be used by large and medium-sized companies to benefit from the advantages of SaaS technology, such as the short technical roll-out and lack of hardware and software procurement and operating costs in particular. A usage fee is all that is needed to start availing of the Salesforce.com technology and a customer is only charged for what he actually uses. At the same time, even complex processes and extensive integrations into existing system landscapes are made possible.

With this partnership, Sensix can now offer this alternative to customers in addition to the established partner solutions from Microsoft, Oracle/Siebel and update, thereby covering the customer relationship management value-added chain to a greater extent than ever before. As a provider of full-service CRM solutions, it offers everything from consulting on CRM initiatives in advance and software roll-out to the optimal operation of the solution and data quality optimisation, regardless of which CRM technology platform is best for the customer.

By deciding to partner with Salesforce.com, the Sensix Group is underscoring its growth curve as an independent CRM partner and putting itself in a position to offer its customers an even wider range of top-class software solutions.

"Sensix is looking forward to this long and intensively primed partnership with Salesforce.com. With this partnership, we will be able to provide even more extensive support to our customers in the area of CRM while also offering SaaS technology with our know-how", said Stefan Deppe, Member of the Business Development Board and responsible for partner management.

"With Sensix as a new partner, Salesforce is delighted to welcome a well-proven CRM expert. Its many years of experience providing consulting and in the successful operation of CRM solutions will increase the success of our joint customers. This partnership represents a real bonus for the Salesforce community and future users of Salesforce.com", said Christian Braukmann, Director Alliances Central Europe at Salesforce.com.

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