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Irrespective of whether it's winning over customers, gaining your customers' loyalty or winning them back: with the Sensix Telemarketing Services you will save both time and costs.
Telemarketing services
Today, direct sales is by far the most costly sales instrument. Many tasks can be carried out in a more cost and time efficient manner with telemarketing. This way it is possible to directly organize own resources, in particular the personal sales. Telemarketing supports you as a "member of the sales team" with time consuming tasks.
No matter whether new customer acquisition, the qualification of target groups, arranging appointments or supporting the C customers - with these topics telephone marketing is a strategic instrument in the marketing mix.
An overview of Sensix telemarketing services
Acquire new customers
- Qualification of companies, addresses and persons
- Qualification of consumers and assessment of potential
- Lead generation for the acquisition of new customers
- Arranging appointments for the field service
- Follow up with event participants
Bind customers
- C customer support
- Sales promotion
- Service calls
- Customer satisfaction surveys
- Hotline (service or product hotline)
Win customers back
- Service calls to endangered customers
- Follow up calls after dealing with complaints
- Follow up with cancellations
We can process data directly in your CRM system
Your advantages
- Save operating costs
- Increase turnover
- Higher customer satisfaction
- Increase market penetration
- A contact for strategy, conception, implementation and technology