The market - your customers

According to the VDMA (Verband Deutscher Maschinen- und Anlagenbau e.V.) association, German mechanical engineering is heading for a "fourth record year" in 2007. The positive order situation therefore now makes it possible for companies to expand on and develop valuable customer relationships. Decisively supportive in this process are the structured customer processes and the use of technical system aids.

Sensix supports you with your CRM initiatives and with the targeted implementation of your CRM processes which are specific to the industries, such as

• interdepartmental customer approach (about sales, service/technology and marketing)
• centrally accessible and clear customer information
• Recognize, interpret and plan sales chances (from sampling to the offer and the conclusion of contracts)
• clear offer and order management
• history of the installed basis with the customer
• differentiated target group management

Your advantages

• customer-oriented sales and service organization
• Adherence to your sales plan
• goal oriented deployment of your resources in sales, service / technology and marketing
• Exhausting cross selling potentials
• Reporting on all sales and marketing activities
• cost efficient customer approach

References

With the experience of numerous projects in machine and facility construction (e.g. EvoBus, John Deere, Jungheinrich) Sensix is the designated partner for CRM in the area of engineering
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