The market - your customers

Company related solutions and services have undergone a downright boom in the past 10 years. After the worsening of the economic situation in the last 3 years, it was especially important in these industries to support existing customers in a high quality manner and above all to keep them. The investment in new projects or new investments was just as strongly declining, so that there was a large number of bidders for just a few new projects.

Customer relationship management is is getting increasingly important in these times in order to not "go to the dogs" in the advancing market consolidation on the part of the bidders. Through CRM it is possible to efficiently support the relationship between people through technology and to use it more effectively.

Sensix supports you with your CRM initiatives and with the targeted implementation of your CRM processes which are specific to the industries, such as

• the administration of customers / interests
• Company and corporation relationships
• Contacts and decision structure (buying center)
• Distributor criteria for marketing activities
• Visit planning / reporting
• Opportunity management
• Project forecasting and pipeline management
• Making offers

Your advantages

• The transparency of your customers
• Significant shortening of the introduction duration due to industry solutions
• Within a short period of time, a CRM project is introduced to you and at fixed calculable costs

References

With the experience of numerous projects in the service and IT industry (e.g. Swissport International, Bureau van Dijk, Samsung) Sensix is the designated partner for CRM in the area of services and information technology
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