The number 1 in the ground handling industry trusts international CRM experience

Zurich, 21 Feb. 2007. Swissport International Ltd. has decided for the CRM full service provider Sensix in view of the implementation of its CRM initiative. The recently started project for the optimation of the customer relationship management is intended to support the world's leading provider of airport services in further expanding its position in the world's market. In doing so, in the first phase of the project 200 users are equipped with the new CRM system update.seven. With this project, Swissport expects a world-wide standard customer information platform and thus an additional professionalization of its customer support.

"We decided for Sensix since we were understood right from the beginning. Sensix is a competent CRM partner and convinced us with a pragmatic approach in the project design and rollout concept," according to Stephan Beerli, Vice President Corporate Marketing & Communications of Swissport International.

In the scope of the CRM initiative Sensix takes over the compete introductory consulting, the integration in the existing system landscape and the support with the worldwide rollout in 42 countries.

"We are happy that Swissport International, being a world market leader and top company in Switzerland, entrusts us with this project. For the reinforcement of our commitment in Switzerland and ideal basis," according to director Armin Ribis of Sensix GmbH in Zurich.

In January 2007, Sensix founded an independent company in Zurich with the goal of being able to better support customers in Switzerland. The Swiss company is a 100% subsidiary of Sensix AG in Vienna. Sensix has been active for several years in Germany, Austria and Switzerland and in addition to the company Swissport International supports further renowned companies.

About Swissport International

Swissport International Ltd. is owned by Ferrovial, a leading European infrastructure and service company with headquarters in Spain. Swissport checks in more than 70 million passengers and 3.2 million tons of freight for 650 customers at 180 airports in 42 countries every year. With around 21,000 employees on five continents, Swissport gained a turnover of 1,712 billion CHF (1070 million Euros or 1370 million USD) in the year 2006.

www.swissport.com