"We started our CRM initiative years ago. The acceptance of the field workers has always been the most difficult hurdle for successful CRM. We decided for Sensix as a new CRM partner because they do not only have the experience in this industry but also directly participated in the success and in the later acceptance of the user."

"We decided for update and Sensix as partners since industry expertise is an essential aspect for a successful software introduction. In the construction supply industry, there are very special demands and points of view with the handling of an object - here we want to build on existing experience in the CRM field."

"The determination of a CRM solution which fits our needs means an important first step for us. The Sensix team has taken over this task for us in a professional manner and could thus also gain our entire trust for the next phase of our CRM initiative. After the selection of the CRM system of update software AG, we are expecting a successful implementation of our project goals: By the end of 2007, we hope that in our service centers all employees speak "the same language" and thus can cater to the needs of our customers even quicker and in more detail."

"With the company Sensix, we were successful in finding a partner in the CRM environment which has comprehensive knowledge of the industry and which understands the language of a regional newspaper publisher. In connection with the CRM system of Update Software AG, we are expecting a successful product introduction."

"We felt that Sensix took good care of us in each phase of our CRM project. Above all the professional addressing of our special demands and their quick implementation was impressive."

As an innovative medium, it is important to us to use CRM technology in a very user oriented and efficient manner. After all our customers should profit from it. With Sensix we have a partner which has excellent industry know-how and very competently supports us with the introduction and care of the CRM solution markting.manager."

"Today, the customer is our actual source for creating value. All figures show that the C.I.M. (Communication Information Marketing) strategy from Imparat is bearing fruit: In the year 2005, the turnover of Imparat and the customer contact frequency clearly increased, the acquisition of new customers could be tripled within one year."

"The determination of our CRM requirement profile or the analysis and documentation of our CRM processes in the form of a specification sheet was important for us, and that without having a specific product in our minds. With Sensix we have found a partner which has taken over this task for us in a completely neutral manner and who perfectly supports us due to their experience in each phase of our CRM initiative.

As a dynamic middle sized company, a pragmatic partner is very important for us with whom we can cope well. We have found this partner with Sensix."

"The reason why we decided for Sensix as a CRM partner was simple: we didn't want to pay for a lot of working days for a consultant whom we have to explain our business."

The positive developments of our corporate group in the past years receive a further strong customer oriented basis through the introduction of the update CRM software, implemented by Sensix. In addition to the development of a central knowledge documentation and the increase in efficiency in the cooperation of all customer oriented areas, a further optimation of the customer relationships is the actual goal of our introduction of CRM."

We decided for Sensix since we were understood right from the beginning. Sensix is a competent CRM partner and has convinced us with a pragmatic approach in project design and rollout concept."

 

With Sensix as a partner for CRM questions we have made the right choice. With competence, flexibility and reliability by Sensix we have succeeded in keeping phase I of our CRM project in "Time and Budget"."

 

"The investors and their needs are at the focal point of our highly customer oriented support, and a qualitatively high support standard is a matter of course for us. We could implement these demands in our project on the one hand with the flexibly adaptable and user friendly Microsoft Dynamics CRM, and on the other hand with Sensix, a project partner with many years of experience, flexibility and very good know-how."

"It is the goal of our "make friends program" to increase the loyalty of our end customers towards the DuPont brand and towards our dealers. For the implementation of this campaign, we looked for a partner which understands our business. We selected the right service provider with Sensix."

"We expect an individual and comprehensible support with the customer care from a CRM application. As a leading Swiss energy company with a strong local focus, we use update.seven as a central location for company and personal data. A comprehensive view of the customer helps us to consult him according to his needs and to coach him to success.

In particular the monitoring of our complex contracts is a special challenge especially in the B2B field. Thanks to update.seven, we can ensure that all employees can access the same information."