You need a process definition in order to derive the professional requirements for a CRM system? You would like to define the demands and prioritize them? You need a project and resource plan which brings you quick wins for a sustainable acceptance from the users?

The solution from Sensix

The methods for producing a CRM specification resulted from the experience of more than 250 CRM projects. The procedure was optimized to what is essential in order to not continuously invent the wheel anew. Together with you and your employees, we create a specification which

• determines the project organization.
• defines processes (if desired based on a industry reference model).
• Describes your future CRM data model.
• comprises an integration concept including interface concept.
• determines functional and technical demands according to priority.

Your advantages

• Motivation and success factors are taken into consideration and thus ensure a sustainable acceptance of the user.
• Proven processes and methods are used in order to include your demands completely and to structure them.
• The Sensix team has experience with the most common CRM systems. Thus even in this phase it is taken into consideration how demands can be implemented.